Cancelling your IELTS test

If you cancel your IELTS test up to five weeks before the test date, you will receive a full refund.

If an original medical certificate confirming illness on the date of the test is provided within five working days of the test date, together with the Request for Refund or Test Date Transfer Form, the fee is refundable, minus an administration fee of 25% of the test fee.

Requesting a test day transfer

Requests for transfer of the test date are accepted up to five weeks before the test date. In cases of illness, transfer is possible within five weeks of the test if an original medical certificate is provided within five working days of the test date, together with the Request for Refund or Test Date Transfer Form. A transfer fee will be charged in such cases. Otherwise, requests will be treated as cancellations and no fee will be refunded.